ORDERS AND SHIPMENTS
• GINOFERRUZZI has the right not to execute orders in violation of current legislation.
• Through the pages of its site, GINOFERRUZZI offers its Customers the possibility of purchasing both immediately available products, products not present in stock or personalized products; in the last two cases (products not immediately available and personalized products) delivery can vary from a few days to a few weeks. In all the cases indicated above, however, the goods must be paid for upon conclusion of the contract and with the means of payment described above.
• Delivery times vary according to the location to which the shipment is to be made and are purely indicative and may vary due to factors not due to the seller (bad weather, strikes, etc.) Any delays in the delivery of the product attributable to the responsibility of the couriers will not entitle to refunds total or partial of the price.
• In case of shipment abroad, delivery times could be extended due to any customs procedures. The prices indicated on the site are to be understood as “free at destination”, therefore any applied duties are borne by GINOFERRUZZI.
• The delivery times indicated below are to be understood as working days and for the purchase of products available in the warehouse at the time of the order:
a – for Italy (excluding the Islands and disadvantaged areas): 48/72 hours
b – for Sicily, Sardinia, other minor islands and disadvantaged areas: 3/5 days
c – to European Union countries: 3/7 days
d – rest of the world: 3/7 days
• GINOFERRUZZI is not responsible for any delays during the shipping service. Transit times may vary, particularly during holidays.
• GINOFERRUZZI uses the DHL courier. The Customer does not have the right to choose the courier which will be designated exclusively by GINOFERRUZZI.
• Shipping costs are totally borne by GINOFERRUZZI.
• Upon delivery of the product to the shipper, the Customer will receive the shipment number (tracking number) by email, with which he can trace the package.